About us
About Phoenix Care
At Phoenix Care, we’re here to provide thoughtful, flexible support that fits around real life – not rigid routines.
We believe care should feel personal, respectful, and built around the individual. That means taking the time to understand what matters to each person – their routines, preferences, and what helps them feel comfortable and confident.
We focus on people, not just rotas. Our support adapts over time, because life doesn’t stand still. Whether someone needs a small amount of help or more regular support, we’re here to make everyday life easier in a way that feels right.
We’re not just here to provide care – we’re here to support people to live well, in their own way.
Some members of Our Awesome Team
A face to the names
Behind every visit is a team working together to provide consistent, high-quality support. We know how important it is to feel comfortable with the people supporting you. That’s why we focus on building relationships, maintaining consistency, and making sure you always know who is involved in your care.
Tom Greenwood
Registered Manager
Charlotte Ward
Deputy Manager
Kim Nicholls
Service Coordinator
Vickie Sully
Welfare Supervisor
Jaris
Key Worker
Julie
Key Worker
Clyde
Key Worker
Essie
Key Worker
Well-trained carers you can trust
We believe great care starts with confident, supported staff.
That’s why we invest in ongoing training and development – not just at the start, but throughout every team member’s journey.
Our approach is practical, hands-on, and focused on real-life situations, helping our team deliver care with confidence, skill, and compassion.
- Ongoing training and development
- Hands-on, practical learning
- Specialist training in areas like dementia, mental health, and complex care
- Regular supervision and support
- A focus on real-life skills, not just theory
Because when carers feel supported, the people they care for feel the difference.
If you’d like to learn more about how we can support you or someone you care about, we’re always happy to talk.
We’ll take the time to listen, answer your questions, and help you explore what might work best – with no pressure and no obligation.