Privacy Notice
Phoenix (SW) Ltd is an independent family run organisation based in Bath, UK. This privacy policy explains how we use any personal information we collect about you when you use our service.
Topics:
What information do we collect about you?
We collect information about you when you enrol for one of our services. We also collect information when you voluntarily complete customer surveys and provide feedback.
Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to ensure you receive the support you require in a safe and effective manner and, if you agree, to email you about other services and activities we think may be of interest to you.
When do we share information about you?
With your agreement, we will also share your personal information to your Personal Assistants and Carers, and other community and health professionals where this in the interests of ensuring you receive seamless support for your social and health needs, or where not doing so would result in harm to yourself or others.
Phoenix (SW) will not share your information for marketing purposes with any other companies or organisation.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 01/05/2018.
How to contact us
Please contact us if you have any question about our privacy policy or information we hold about you:
. by email to
. or write to us at: Phoenix (SW) Ltd, 105 Bailbrook Lane, Bath, BA1 7AL
Topics:
- What information do we Collect about you?
- How will we use the information about you?
- When do we share information about you?
- Access to your information and correction
- Other websites
- Changes to our privacy policy
- How to contact us
What information do we collect about you?
We collect information about you when you enrol for one of our services. We also collect information when you voluntarily complete customer surveys and provide feedback.
Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to ensure you receive the support you require in a safe and effective manner and, if you agree, to email you about other services and activities we think may be of interest to you.
When do we share information about you?
With your agreement, we will also share your personal information to your Personal Assistants and Carers, and other community and health professionals where this in the interests of ensuring you receive seamless support for your social and health needs, or where not doing so would result in harm to yourself or others.
Phoenix (SW) will not share your information for marketing purposes with any other companies or organisation.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us. We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 01/05/2018.
How to contact us
Please contact us if you have any question about our privacy policy or information we hold about you:
. by email to
. or write to us at: Phoenix (SW) Ltd, 105 Bailbrook Lane, Bath, BA1 7AL