Here's what our clients have said about us
This was my first experience of feeling safe and supported throughout
all my dealings with the DWP and the Local Authority
Ms VH, mother of woman with ME
All works so smoothly- rarely hear from them. Happy and friendly bunch!
Parents of RT, with learning disability
Certainty and regular and familiar support
Mrs JB who had a stroke
Continuity of care and support
Mr PC who is visually impaired
easy arrange, hassle free
Mr JH who has a learning disability
Finding People
Mrs TW who has MS
Flexibility
Mr PM who has a learning disability
Flexibility and all admin taken care of
Family of Mr RC who has dementia
Friendly and efficient
Mr HR, who has autism
Good PAs
Mr MT who has a learning disability
help at tea time and evening been a great help
Mrs GC who has a mobility issue
Helpful and Relaible
Ms CP who has a brain injury
I feel Phoenix is genuinely and conscientiously supportive of disabled peoples interest and welfare, In my experience phoenix has a very solid foundation, good liaison,relationship with Bath Council, good practice and intent to empower disabled people in their lives
Ms YS who has a spinal injury
I have two good Personal assistant
Ms LE who has a learning disability
It has worked very successfully for now to date
Ms JB, who has mobility problems
It helps get people out of the house who otherwise don't get the chance
Mr JH who has a learning disability
It is good I enjoy going out with my PA
Mr PO who has a learning disability
it work well for me
Mr GW who has a learning disability
I like going out
Ms DE who has a learning disability
my pa goes above and beyond his job description, he works more hours than he gets paid for
Mr PW who has COPD
Nice People Generally
Mr DP who has a brain injruy
Not on your case all the time , and any problem's contact is always made through mum or PA's not me which I like
Ms LR who has a learning disabilty
Recruitment sorted out fairly quickly and once up and running has run smoothly
Family of SC who has a learning disability
Very accesible with a ready willingness to understand and provide answers and services. Personable, flexible and effficient and experienced
Ms YS who has a spinal injury
Very Good to employ own PAs, get to know them, organise time etc
Mr DB who has mobility issue
Worry free support
Mr TS, who has fibromyalgia
You get help finding PAs and all paperwork training and information requirements are sorted out for you
Mr SC, father of a woman with learning disability
all my dealings with the DWP and the Local Authority
Ms VH, mother of woman with ME
All works so smoothly- rarely hear from them. Happy and friendly bunch!
Parents of RT, with learning disability
Certainty and regular and familiar support
Mrs JB who had a stroke
Continuity of care and support
Mr PC who is visually impaired
easy arrange, hassle free
Mr JH who has a learning disability
Finding People
Mrs TW who has MS
Flexibility
Mr PM who has a learning disability
Flexibility and all admin taken care of
Family of Mr RC who has dementia
Friendly and efficient
Mr HR, who has autism
Good PAs
Mr MT who has a learning disability
help at tea time and evening been a great help
Mrs GC who has a mobility issue
Helpful and Relaible
Ms CP who has a brain injury
I feel Phoenix is genuinely and conscientiously supportive of disabled peoples interest and welfare, In my experience phoenix has a very solid foundation, good liaison,relationship with Bath Council, good practice and intent to empower disabled people in their lives
Ms YS who has a spinal injury
I have two good Personal assistant
Ms LE who has a learning disability
It has worked very successfully for now to date
Ms JB, who has mobility problems
It helps get people out of the house who otherwise don't get the chance
Mr JH who has a learning disability
It is good I enjoy going out with my PA
Mr PO who has a learning disability
it work well for me
Mr GW who has a learning disability
I like going out
Ms DE who has a learning disability
my pa goes above and beyond his job description, he works more hours than he gets paid for
Mr PW who has COPD
Nice People Generally
Mr DP who has a brain injruy
Not on your case all the time , and any problem's contact is always made through mum or PA's not me which I like
Ms LR who has a learning disabilty
Recruitment sorted out fairly quickly and once up and running has run smoothly
Family of SC who has a learning disability
Very accesible with a ready willingness to understand and provide answers and services. Personable, flexible and effficient and experienced
Ms YS who has a spinal injury
Very Good to employ own PAs, get to know them, organise time etc
Mr DB who has mobility issue
Worry free support
Mr TS, who has fibromyalgia
You get help finding PAs and all paperwork training and information requirements are sorted out for you
Mr SC, father of a woman with learning disability
Nothing seemed too much trouble
We used Phoenix SW services for my sister who has Down’s Syndrome and it opened her life up in immeasurable ways. Her team were loyal and hard-working and Tom went out of his way to ensure everything ran smoothly. Nothing seemed too much trouble and no matter how difficult things were, he always cheerfully suggested solutions. We are eternally grateful for his help and support
Mary from Bath
Mary from Bath
Phoenix were always there providing me with excellent support
I employ my own staff because I want to know who it is I am letting into my own home. For me, its important I select the right people, and being the employer I can say when, where and what my personal assistants do for me.
I’ve also found that my staff stay with me for longer than they did when I used a care agency. Then, I often didn’t know who to expect from day to day but now I can develop good working relationships with people who really understand my needs.
Despite all these plusses, I originally thought that taking on my own staff sounded complicated, but with Phoenix were always there providing me with excellent support, my responsibilities are easy to manage.
Yinka from Bath
I’ve also found that my staff stay with me for longer than they did when I used a care agency. Then, I often didn’t know who to expect from day to day but now I can develop good working relationships with people who really understand my needs.
Despite all these plusses, I originally thought that taking on my own staff sounded complicated, but with Phoenix were always there providing me with excellent support, my responsibilities are easy to manage.
Yinka from Bath